Return policy

Our Return Policy applies to all packages shipped from our store. The core rules are as follows: The standard shipping duration for packages is 30–40 days. You may track your shipment's progress in real-time using your order number. Return requests can only be processed after the package has completed its transit and you have physically signed for its receipt.

Upon receiving your package, we offer an unconditional return and refund policy; you are not required to provide a reason for the return. As long as you submit a return request within a reasonable timeframe after signing for the package, we will proceed with the return process. Please note the following important requirement: When returning items, you must return the complete package—including the product itself, original packaging, accessories, etc.—to us. Once we have received the returned package and verified its contents, we will issue a full refund, which will be credited back to your original payment account.

You are responsible for covering the shipping costs associated with returning the package. We reserve the right to refuse a refund if the returned package is lost, damaged, or returned incomplete. Please ensure that you package the return shipment securely and track its progress promptly to ensure it is successfully delivered back to us. Should you have any questions, please feel free to contact our customer service team for assistance.